IMPORTANT NOTICE: This disclaimer governs your use of 24/7 Emergency Plumbing's website and services. By accessing our website or using our services, you acknowledge and accept this disclaimer in full. Please read it carefully.
1. General Information Disclaimer
The information provided on this website and through our services is for general informational purposes only. While we strive to provide accurate and up-to-date information:
- Information may not be comprehensive or applicable to all situations
- Content is subject to change without notice
- We make no representations or warranties about the accuracy, reliability, or completeness of information provided
- Information should not be relied upon as the sole basis for making decisions
2. Professional Services Disclaimer
Not Professional Advice
The information on this website does not constitute professional plumbing advice, engineering advice, or consultation. While our technicians are licensed and trained professionals:
- Website content is general in nature and may not apply to your specific situation
- Every plumbing situation is unique and requires individual assessment
- DIY advice provided is at your own risk
- For specific plumbing issues, always consult with a licensed professional
Emergency Situations
CRITICAL SAFETY NOTICE: In life-threatening emergencies involving gas leaks, electrical hazards, or severe flooding:
- Evacuate the premises immediately
- Call 911 or your local emergency services first
- Contact utility companies to shut off gas/water if safe to do so
- Then call us for emergency plumbing assistance
We are not liable for any injuries, damages, or losses resulting from failure to follow proper emergency procedures.
3. Service Availability and Response Times
24/7 Availability
While we advertise 24/7 emergency service availability:
- Response times are estimates, not guarantees
- Actual response times may vary based on location, weather, traffic, and demand
- We cannot guarantee service availability in all areas at all times
- Some services may not be available during extreme weather or natural disasters
Service Limitations
We reserve the right to refuse or discontinue service when:
- Safety conditions prevent us from performing work
- Work requires specialized licensing beyond our scope
- Access to the work area is restricted or unsafe
- Payment terms cannot be agreed upon
- Customer behavior is threatening or abusive
4. Pricing and Estimates Disclaimer
Regarding pricing and cost estimates:
- Estimates are not final prices: Initial quotes may change based on actual conditions found during service
- Hidden problems: We are not responsible for unforeseen issues discovered during work
- Additional costs: Permits, special equipment, or unforeseen complications may result in additional charges
- Price variations: Emergency service rates may differ from standard rates
- Third-party costs: Costs from subcontractors, suppliers, or utility companies are beyond our control
5. Warranty Limitations
Service Warranty
Our service warranty is subject to the following limitations:
- Warranty coverage is limited to the specific work performed
- Warranty does not cover pre-existing conditions or defects
- Normal wear and tear is not covered
- Damage from misuse, negligence, or third-party work is excluded
- Acts of God, natural disasters, and external factors are not covered
Product Warranties
For parts and materials installed:
- Manufacturer warranties apply as provided by the manufacturer
- We do not extend manufacturer warranties
- We will assist in processing warranty claims but are not responsible for manufacturer responses
6. Liability Limitations
Maximum Liability
To the fullest extent permitted by law:
- Our total liability is limited to the amount paid for the specific service in question
- We are not liable for indirect, incidental, consequential, or punitive damages
- We are not responsible for damages beyond those directly caused by our negligence or breach of contract
Exclusions from Liability
We are not liable for:
- Pre-existing plumbing conditions or defects
- Damage to property not directly related to our work area
- Losses arising from customer-provided materials or specifications
- Delays caused by factors beyond our control
- Work performed by other contractors or DIY attempts
- Building code violations existing before our service
- Damage from customer negligence or failure to follow maintenance instructions
7. Third-Party Services and Links
Our website may contain links to third-party websites or references to third-party products and services:
- We do not endorse or take responsibility for third-party content
- Third-party sites have their own terms and privacy policies
- We are not liable for any losses from your use of third-party services
- Product recommendations are opinions, not guarantees of performance
8. Website Content and Use
No Warranty of Accuracy
Regarding our website content:
- We do not warrant that website information is error-free
- Technical information may become outdated
- DIY instructions are provided as-is without warranty
- We are not responsible for misinterpretation of website content
DIY Information
DIY DISCLAIMER: Any do-it-yourself plumbing information provided on our website is for educational purposes only. By attempting DIY plumbing work:
- You assume all risks and liability
- You may void warranties on plumbing fixtures or appliances
- You may violate local building codes or regulations
- You could cause injury, property damage, or water damage
We strongly recommend hiring licensed professionals for all plumbing work.
9. Permits and Code Compliance
Regarding permits and building codes:
- We will obtain necessary permits when required and agreed upon
- Customer is responsible for informing us of all applicable regulations
- Pre-existing code violations are the property owner's responsibility
- We are not liable for fines or penalties for code violations existing before our service
- Some jurisdictions require homeowner permits for certain work
10. Property Access and Conditions
When providing service at your property:
- You are responsible for providing safe access to work areas
- We are not liable for damage to landscaping, flooring, or fixtures necessary to access plumbing
- You must disclose known hazards (asbestos, lead, mold, etc.)
- We may refuse service if conditions are unsafe
- You are responsible for securing pets and removing valuable items from work areas
11. Customer Representations
By using our services, you represent that:
- You are the property owner or have authority to authorize work
- You have disclosed all known issues with the plumbing system
- You will provide accurate information about the property and problem
- You understand and accept the risks associated with plumbing work
12. Force Majeure
We are not liable for delays or failure to perform due to circumstances beyond our reasonable control, including:
- Natural disasters (earthquakes, floods, hurricanes, etc.)
- Extreme weather conditions
- Government actions or regulations
- Acts of terrorism or civil unrest
- Supplier or manufacturer delays
- Utility failures or shortages
- Pandemic or epidemic health crises
13. Insurance Coverage
While we maintain appropriate insurance coverage:
- Our insurance has policy limits and exclusions
- Not all types of damage may be covered by our insurance
- You should maintain your own homeowner's or renter's insurance
- Insurance claims are subject to investigation and approval by insurers
14. Modifications and Updates
We reserve the right to:
- Modify this disclaimer at any time
- Update website content without notice
- Change service offerings, pricing, or policies
- Discontinue services or website features
Continued use of our services after changes constitutes acceptance of the modified disclaimer.
15. Geographic Limitations
Our services are provided in specific geographic areas:
- Service availability varies by location
- Response times and service quality may differ by region
- Local regulations and requirements may affect service delivery
- We may decline service outside our primary service areas
16. Translation and Language
If our website or documents are translated into other languages:
- The English version is the authoritative version
- Translations are provided as a courtesy and may contain errors
- In case of conflicts, the English version prevails
17. No Guarantees
GENERAL DISCLAIMER: While we strive to provide excellent service, we cannot guarantee:
- Specific outcomes or results from our services
- That repairs will prevent all future plumbing issues
- Compatibility with all plumbing systems or fixtures
- That all problems can be diagnosed or repaired on the first visit
- Availability of specific parts or products
18. Consumer Rights
Nothing in this disclaimer is intended to:
- Exclude or limit liability for fraud or fraudulent misrepresentation
- Exclude or limit liability for death or personal injury caused by negligence
- Violate consumer protection laws or regulations
- Exclude rights that cannot be excluded by law
19. Contact Information
If you have questions about this disclaimer or our services:
24/7 Emergency Plumbing
Phone: +1 877 910 0227
Email: info@247emergencyplumbing.us
Address: [Your Business Address]
Your Understanding and Acceptance: By using our website or services, you acknowledge that you have read this disclaimer, understand its contents, and agree to be bound by its terms. If you do not agree with any part of this disclaimer, please do not use our services.